Is there a cooling-off period on an off-the-plan contract?

For buyers who have signed, or are about to sign, an off-the-plan contract in Victoria, New South Wales or Queensland.

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The short answer

Usually, yes, but it is short. In Victoria you have three clear business days after signing, and the developer can keep $100 or 0.2% of the price, whichever is more. In NSW an off-the-plan buyer has 10 business days and forfeits 0.25% of the price. In Queensland it is five business days, with up to 0.25% kept.

Key points

  • Victoria: three clear business days after you sign, and the developer may keep $100 or 0.2% of the price.
  • NSW: 10 business days for off-the-plan contracts, and you forfeit 0.25% of the price if you pull out.
  • Queensland: five business days from receiving the signed contract, and up to 0.25% can be kept.
  • There's no cooling-off at auction, and in Victoria none when the buyer is a company.
  • You must use it in writing and on time. A late notice doesn't end the contract.
  • The best protection is a contract review before you sign, not cooling-off after.

How does cooling-off work in Victoria?

Section 31 of the Sale of Land Act 1962 lets a buyer end a contract for the sale of land by giving notice within three clear business days after signing. The day you sign doesn't count, and nor do weekends or public holidays. The notice must be signed by you and given to the vendor, the vendor's agent or the estate agent selling the property, or left at one of their addresses given in the contract.

If you cool off, you get back everything you've paid except $100 or 0.2% of the price, whichever is greater. On a $650,000 apartment that's $1,300. A contract term that tries to exclude or limit this right has no effect.

When is there no cooling-off in Victoria?

  • The sale is at a publicly advertised auction, or within three clear business days before or after one.
  • The land is used mainly for industrial or commercial purposes, or is more than 20 hectares and used mainly for farming.
  • You previously signed a contract for the same land on substantially the same terms.
  • The buyer is an estate agent or a company.

The last point catches people who buy through a company, including a trust or super fund with a corporate trustee. If that's you, get advice before you sign, because there's no second chance.

What about NSW?

A buyer of an existing home in NSW usually has five business days. An off-the-plan buyer has 10 business days, because these contracts are long and complex. If you rescind in that time you forfeit 0.25% of the price, which is $250 for every $100,000.

There's no cooling-off if you buy at auction, or exchange on the day of the auction after the property is passed in. The period can also be waived: your solicitor or conveyancer gives the vendor a section 66W certificate after explaining the contract to you. Developers sometimes ask for one. Don't agree until the contract has been reviewed.

And Queensland?

Queensland's cooling-off rules are in the Property Occupations Act 2014. The period is five business days. It starts on the day you receive a copy of the contract signed by both parties, and ends at 5pm on the fifth business day. To end the contract you give the seller a signed notice. The seller can deduct up to 0.25% of the price from your deposit and must refund the rest within 14 days.

There's no cooling-off for a sale at auction, for a contract signed with a registered bidder by 5pm on the second clear business day after the property was passed in, or when the buyer buys three or more lots at the same time. You can waive or shorten the period by written notice to the seller, so read everything you're asked to sign with the contract.

Is cooling-off the only way out?

No, but it's the simplest. Once it ends, you can only end an off-the-plan contract on a ground that the law or the contract gives you, such as a missed sunset date, a failure to disclose, or a change to the plan that materially affects your lot. We cover those in when a buyer can terminate an off-the-plan contract and in our guide to changes to the plans.

Use the time well

Three to ten business days goes quickly. The best time for a contract review is before you sign, when you can still negotiate the sunset date, the deposit and the developer's right to make changes. If you've already signed, send us the contract straight away. We'll tell you whether you're still within the cooling-off period and whether to use it.

Common questions

It depends on the state. In Victoria it runs from when you sign. In NSW it runs from the exchange of contracts. In Queensland it starts on the day you receive a copy of the contract signed by both parties.

Not in Victoria: a contract term that excludes or restricts it has no effect. In NSW the period can be waived with a section 66W certificate, or changed by written agreement. In Queensland only the buyer can waive or shorten it, by written notice.

In Victoria there's no cooling-off when the buyer is a company, including a company acting as trustee. In Queensland the company exception only covers listed companies and their subsidiaries. Either way, have the contract reviewed before you sign.

A contract that the cooling-off rules apply to must contain a conspicuous notice about them. If it doesn't, you can rescind at any time before you become entitled to possession or to rents from the property.

No. Cooling-off lets you change your mind for any reason within a few days. A finance clause lets you end the contract if your loan isn't approved by a set date. Many off-the-plan contracts have no finance clause, so check your borrowing position before you sign.

No, but the notice must be in writing, signed and delivered to the right person before the deadline. We can prepare and send it for you, and check that nothing else in the contract affects it.

Signed an off-the-plan contract?

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